- Make sure the item you return is in its original condition, unworn, unaltered, with all labels, tags attached and packaging included.
- We strongly suggest using a traceable and insured method of shipping
- Before returning anything by mail to us, you first must obtain a Return Authorization ("RA") CLICK HERE TO RETURN
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.
Items such as Final Sale items, Underwear, Swimwear, Sunglasses and Fragrance cannot be returned.
Clearance Sale, and items bought during promotions can only be returned for exchange or store credit.
All return conditions apply to exchanges as well.